TL;DR: You should call an emergency plumber in Christchurch when water is causing damage, is uncontrollable, or essential services like water or drainage stop working. These situations need immediate attention.

What makes it an emergency call

An emergency plumber is needed when the situation cannot wait without causing further problems.

This usually involves active damage, risk, or loss of essential services.

Situations where you should call immediately

Burst pipes

If a pipe has burst, water can flow rapidly and cause damage.

This is one of the most common reasons to call urgently.

Major leaks

If water is leaking heavily and cannot be contained, it should be addressed straight away.

Overflowing toilets or drains

Overflow can create both damage and hygiene issues.

This usually requires immediate attention.

Sewage backup

Wastewater entering the property is a serious issue.

This should be treated as urgent.

No water supply

If the water supply has stopped completely, it can affect basic use of the property.

This may require prompt investigation.

What you can do while waiting

If it is safe to do so, you can:

• Turn off the water supply
• Limit the spread of water
• Avoid using affected fixtures

These steps can help reduce damage.

When it may not be an emergency

Some issues can usually wait for a scheduled visit, such as:

• Dripping taps
• Slow drains
• Minor pressure changes

These should still be addressed, but not necessarily urgently.